Return Policy for Digital Products
Thank you for shopping at Brush with Bree for your procreate brush needs! We hope that you love your order. Please review our return policy below:
Refunds: Due to the nature of our digital products, we do not offer refunds once the product has been ordered, downloaded or accessed. By purchasing our digital products, you acknowledge that they are immediately accessible upon purchase and, therefore, cannot be returned.
EU Withdrawal Rights: Due to the nature of our digital products, access and delivery are provided immediately upon successful checkout. As a result, the 14-day right of withdrawal available to consumers in the European Union does not apply once the digital content has been supplied and performance of the contract has begun.
For customers located in the European Union, this information is clearly presented during checkout. Before completing a purchase, customers must expressly acknowledge and consent to the immediate delivery of the digital product and confirm that they understand they will lose their right of withdrawal once delivery has commenced.
Product Errors: If you come across any issues with your digital brushes, such as technical errors, please reach out to us on our contact page. We will work to resolve the issue.
Cancellation Policy: As our digital products are available for immediate access upon purchase, cancellations are not possible once the transaction is completed.
Contact Us: If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at through our contact page or by emailing us at hello@brushwithbree.com.
Policy Updates: We reserve the right to update or modify this return policy at any time without prior notice. Please review this policy periodically for any changes.
Thank you for your understanding and cooperation.